Since when did becoming a practitioner require becoming an office manager, receptionist, business manager, and webmaster? Nobody explained how stressful juggling all those hats could be! Phone calls, e-mail messages, and other tasks can really make life difficult for you. This is on top of the pressure of seeing clients/patients! Excessive stress interferes with your productivity and reduces your physical and emotional health.

But finally, there is a solution! Take it from us, we have been there. This service was designed BY a healthcare practitioner FOR YOU, a healthcare practitioner.

• Do you answer your own phone and book your own appointments?
• Is it sometimes stressful and time consuming?
• Do you spend time answering general questions about your practice?
• Do you answer your own general e-mails?
• How about scheduling lectures, reordering supplements, sending intake forms?

We are here to lessen your burden. With the help of an INCREDIBLE team of receptionists and the latest in technology, we provide you with the solutions you need to lighten your daily routine at work. We help you stay productive while giving yourself enough time to relax and enjoy life to the fullest!

We have developed the most cost effective way to have these services done for you. You only pay for the time the secretary is working, so your costs are dramatically reduced.

HPM Values

Efficient: “I bundled several tasks in the last 5 minutes.”

• We develop efficient systems that minimize workload and maximize value.
• Find ways to provide extra value efficiently.
• We accurately track and improve the efficacy of our services.

Reliable: “We’ve got your back.”

Holistic practitioners are all alone in the world. Until now there has been no affordable infrastructure suited to our needs. HPM provides that infrastructure and support.

• We understand the value of your work and time.
• We convey the value of your work to your patients/clients.
• We up sell their services by making patients aware of what the doctors can do for them.
• We can market and booking lectures for you.
• We actively prevent cancellations.

We protect your calendar from double bookings and other mishaps:

• We book travel time on either end of events.
• When there is a technical issue, we let you know so you can plan.
• We work to keep productivity high and costs low.

We find ways to keep you happy and healthy:

• We will book exercise or other activities if you request it.
• As a team we keep clear lines of communication.
• Via email, phone calls and follow up, we make sure we are doing the best we can for you, our clients. We never let things fall through the cracks because it effects the team. Accountability is the goal.

Personable: “Good morning Dr. Jones!”

Holistic practitioners are people who really care about people. We care back. There is nothing like supportive, positive teammates.

• We develop a strong working relationship with you in order to be able to anticipate your needs accurately.
• We are respectful and courteous you and your clients/patients.
• We are trained in conflict resolution.
• Our receptionists respect and value the job that holistic practitioners do, and the depth of your education and experience, and we convey that to others.

Flexible: “I think we can find a way to do that!”

As a small company with a lot of experience with holistic health care practitioners, we can find new ways to do things exactly as you would like them done.

• We find creative ways to solve your administrative problems.
• As an administrative service, we develop the redundancies required to stay flexible and manage the workload.

Small Team Approach:

• Your team of 2 or 3 dedicated staff maintain the personal feel of your practice and give you the 12 hour per day coverage you need.
• You won't be brought to your knees if your secretary is sick.
• More thorough coverage for vacations and holidays.

Substantially LOWER costs:

• Minimal training costs and time.
• Pay only for time on tasks.
• No equipment costs and maintenance.
• Virtually paper-free office. All faxing and messaging done electronically.

Professionalism:

• Having the support of a receptionist creates trust in your professionalism.
• Let us help you stop sending your e-mails from hotmail, yahoo or gmail. We can help you use your webmail address instead (you@yourwebsite .com instead of you@yahoo.com)

Let us figure the technology out for you!

• Faxing, e-Mail, Website, Contacts and Tasks... Integrated!
• Cost effectiveness will always be maintained, Guaranteed!