Outsourcing is a word that is commonly used nowadays. A lot of jobs are being outsourced be it to onshore companies of offshore depending on the type of job that needs to be done. One of the most common types of outsourcing is customer service. There are many BPO companies that have been built because of the demand for cheaper service. Even huge companies outsource their customer service because they are aware how it could benefit them. So, don’t let them have all the fun. You may not need a lot of employees to do your customer service for you, but you sure do need a virtual personal assistant in lieu of an office assistant. Here are reasons why:
Advantages of hiring a virtual personal assistant
1. Hiring a virtual personal assistant is cost-effective
It is common knowledge that outsourcing companies offer lower rates when it comes to their employees’ services compared to hiring your own assistant. However, this is not the only reason why outsourcing is cost-effective. It is cost-effective because you do not have to buy your assistant the equipment that she needs in order to work. The company that hired her will be responsible for this. You can just imagine how expensive computers are these days and if you have to update your assistant’s unit every few months, it will surely cost you more. Also, you will not have to worry about providing her with her own space in your office or clinic.
Virtual assistants are computer and internet savvy. They work online and, therefore, they need to be experts when it comes to research and finding solutions to a problem online. If you need to find a good laundry company near your area, you can be sure that they thoroughly look it up and come up with the best choice. As holistic practitioners, you would be glad to know that these virtual assistants could answer the phone for you, contact patients, manage your travel schedule and your daily schedule and so much more. You almost would not have to do anything on your computer that is work related. And even if you need a simple thing as finding a courier, your virtual assistant could still be of help as everything and everybody who has a business can be found on the internet.
3. Reliability and accountability
We are not saying that assistants who work in a physical office are less reliable. We are merely saying that if you outsource an assistant and when that assistant needs to take time off from work or perhaps is ill, you will be replaced with another one until the person assigned to you is fit to work. Also, by hiring a company and not a person, there is accountability. You could talk to the management if you are not satisfied with the service being given to you.
Admit it, you spend hours on your computer and on the phone each day. You barely have time to see real patients who need your help. Sometimes office work could be so overwhelming that you get lost in it. However, if someone were to take care of it for you, you will have plenty of time on your hands for you patients and family.